IT Manager

About the Position

Infrastructure Support
£50,000 - £60,000 per annum

Job Role

This is an fantastic opportunity for an experienced IT Manager to join a global organisation based in Ipswich.

You will be responsible for providing management, oversight, planning, enhancement, design and documentation of the IT infrastructure to meet business strategy and needs, across multiple locations.

As the IT Manager you will oversee a team of IT Support Engineers covering 1st, 2nd and 3rd line support for all sections of the organisation. This is a hands on position so you will also be required to picked up 3rd line IT issues while also managing the team and ensuring high levels of internal customer service are maintained & improved on.


  • Manage the IT Infrastructure in line with appropriate policies and procedures to maximise the performance of the area. Ensure that team members are motivated, trained and developed to meet the quality, delivery and service requirements of the function.
  • Identify potential strategic application of IT systems and recommend innovative methods of exploiting new and existing IT assets to meet the requirements of the business and drive digital transformation.
  • Assist in the lead of technical response to crisis and disaster situations, which may involve complex technical hardware or software problems.
  • Lead systems and architectural analysis to support the Group Head of IT in planning systems capacity, changes and ongoing effective running of IT solutions.
  • Ownership of the technical roadmap and represent the IT department in cross-department architecture forums.
  • Ensure that IT infrastructure can be monitored and managed effectively and that systems being implemented are effectively documented and handed over to IT Operations for on-going management.

Requirements & Experience

  • Azure/Cloud and Office 365 exposure.
  • Strong knowledge of networking (WAN, LAN, Wi-Fi, Firewalls,BGP).
  • Confident with Windows Server
  • Experience with PowerShell.
  • Microsoft Exchange administration experience.
  • Experience with Citrix and thin client technology.
  • Exposure to implementing industry standard security for servers and networks.
  • Proven team management skills.

Job Benefits

Buy or Sell Holiday
Childcare Vouchers
Cycle to Work
Enhanced Holiday
Nights Out
Work From Home


For Candidates

The continued rise of voice search means that by 2024, the global voice-based smart speaker market could be worth over $30 billion.  Currently dominated by international giants Google, Apple and Amazon – machine learning and evolving algorithms continue to turn vocal queries into meaningful digital experiences. Last year, Google unveiled Multitask Unified Model (MUM), its...

Industry Analysis

A change of leadership in Government and reversal of direction in fiscal policy combined with rising energy, inflation and interest rates all signalling a possible recession – what does this all mean for the IT workers and hirers?

For Candidates

With the recent explosion of NFTs into the public consciousness, the buzz around Web 3.0 is growing. The vision is of a new version of the internet; decentralised, private and removed from the control of Big Tech. The reality remains to be seen.

Company News

Software developers are often well paid because their skills are in high demand. This is due to the fact that software plays a critical role in the functioning of modern businesses, and the demand for new and improved software is constantly growing. Additionally, the development of software requires a high level of technical expertise and...

For Candidates

As a creative, experienced, highly knowledgeable expert in your field, it’s natural to feel the world is your oyster. Why shouldn’t you be able to do what you like? Nobody owns you, your insights or the people you’ve worked with.  Well… this sounds good in theory. However, in reality, when an employer has hired you...