IT Service Desk Analyst
About the Position
IT Service Desk Analyst career opportunity exists within this growing business that has seen an upturn in demand for their services throughout the lockdown and is now consolidating it’s position by seeking larger and more technically demanding contracts. This has resulted in the need to bring in a customer service oriented service desk analyst.
Much of the technology being supported is proprietory so the key qualification for this role is an understanding of working in a fast paced ticket based service environment, you’ll be be joining an established team with significant product knowledge from which you can seek support and backup. The business has a track record of promoting internally and future career paths include senior support, field engineering, software development and project management so this is a superb entry point for an ambitious analyst with a good overall knowledge of IT
Requirements & Experience
– Customer service experience
– Knowledge of IT systems and applications