IT Support Engineer

About the Position

Infrastructure Support
Farringdon, London
£28,000 - £32,000 Per Annum

Job Role

Bristow Holland have an excellent opportunity to work for a growing company in Farringdon London that is looking to bring on a talented IT Support Engineer.

The principal role of the IT Support Engineer is to ensure that 1st / 2nd line IT requirements are managed professionally to time, within cost and with a high standard.

You will be responsible for providing IT support both remotely and desk-side within agreed time-scales for all products, services and equipment.

Requirements & Experience

  • Provide 1st & 2nd line IT technical support to users.
  • Liaising with users via phone and email.
  • Knowledge of Remote Desktop Services and Thin Client technologies
  • Able to diagnose and troubleshoot asking customers relevant questions to get the issue resolved
  • Resolve and manage technical issues.
  • Follows support processes and tracks against SLA’s.
  • Undertake project work and implementations / roll-outs.


Skills Required:

  • Experience working in an IT Support position previously.
  • Extensive support of Active Directory and Microsoft Operating Systems.
  • Experience with Windows server
  • Experience with Windows 10
  • Experience with Windows Desktop.
  • Experience with Office 365.

Job Benefits

In return you will receive a salary of up to £32,000 per annum with an excellent benefits package and all the right tools to succeed in your new role.

Buy or Sell Holiday
Cycle to Work
Enhanced Holiday
Team Lunches
Nights Out

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