IT Technical Manager

About the Position

Infrastructure Support
Permanent
Colchester
£45,000 per annum

Job Role

Bristow Holland are currently searching for an IT Technical Manager to manage a team of Engineers in a rapidly growing organisation.

As the IT Manager you will oversee all 1st, 2nd and 3rd line IT support for all sections of the business. This is a hands on position so you will also be required to picked up 3rd line IT issues while also managing the team and ensuring high levels of internal customer service are maintained & improved on.

This is an exciting opportunity for someone to take the next step in their career who has a proven track record in delivering IT support to a significant sized organisation.

Responsibilities

  • You will support the business with all IT 1st, 2nd & 3rd line issues both on-site and remotely.
  • Ensuring high levels of customer service are maintained and improved.
  • Work with third parties to deliver project work or support the team with additional skill.
  • Manage the full lifecycle of IT assets.

Requirements & Experience

  • Extensive experience providing IT support to users.
  • Excellent team leadership skills.
  • Extensive experience with Active Directory.
  • Extensive experience supporting Windows Server.
  • Virtualization experience.
  • Experience working in the Cloud with Azure or AWS.
  • Experience with Microsoft Office applications.
  • Extensive experience with Office 365.
  • ITIL and change management.

Job Benefits

Enhanced Holiday
Flexitime
Parking
Phone-Laptop
Team Lunches-Nights Out
Insights
21-10-21
Video

Finding candidates has never been easier, but building the relationships to create a pipeline of perfect candidates for your roles is where our skills lie.

06-10-21
Video

How to get started in software development, and work your way up The big advantage of a career in software development is that there are no restrictions on who can break into the field. Whether you learned to code in a traditional education setting or in your bedroom, it’s your talent that will count.  In...

30-09-21
Video

Looking to make a move in the IT management market? After a long period of inactivity in localised movement at a management level, 2021 has seen a marked jump in the number of businesses offering new senior-level opportunities in IT. Are you considering a move? Whether you’re an existing manager looking for a new challenge,...