Infrastructure Support recruitment

Our clients range from established local businesses to dynamic SMEs and blue-chip companies around Suffolk and Essex, and their infrastructure needs vary accordingly from help desk support to building servers or a full infrastructure refresh.

Sometimes a business can only be as good as the systems, software and hardware that support it. Infrastructure Support plays a vital role in solving problems, improving facilities, offering training and advice, and generally helping companies of all sizes to function efficiently and do the best job they can.

Whether you are a generalist or a specialist, looking for a permanent or contract role, we’ll know exactly which company will be the right fit for you.

Ben Jones
Infrastructure Support

Ben is our Infrastructure & Support specialist, and a vital part of our delivery team. Already a highly experienced recruiter on joining Bristow Holland in 2018, he has built on his previous experiences in IT and recruitment in Ipswich and London to develop a deep knowledge of our regional infrastructure market.

Ben is an established member of our team, with a solid reputation for finding particularly hard-to-source candidates. His excellent success rate has already helped further bolster Bristow Holland’s reputation with a number of large local clients.

Ben is a tenacious and determined consultant who brings enthusiasm and energy to his work. His genuine interest in and enjoyment of IT recruitment and the challenge of helping his candidates and clients find the right matches has a positive impact on everyone he works with.

An ex-semi professional goalkeeper, Ben can now occassionally be found playing vets football in the local league (on pitch, unpaid).

Latest Infrastructure Support Jobs
IT Service Desk Analyst
Division Infrastructure Support
Job Type Permanent
Location Woodbridge area
Salary £22000
Specialist Harry Dibbs
IT Service Desk Analyst career opportunity exists within this growing business that has seen an upturn in demand for their services throughout the lockdown and is now consolidating it's position by seeking larger and more technically demanding contracts
IT Systems Engineer
Division Infrastructure Support
Job Type Permanent
Location Ipswich
Salary £40000
Specialist Andy Bristow
IT Systems Engineer required for a hugely successful and growing central Ipswich business working within the systems and network team supporting corporate end users at all levels in their use of Windows based applications and services
FAQ
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Our top questions
How do I get into Infrastructure Support?

The most straightforward route into Infrastructure Support is via a good degree in Computer Science with experience or a specific interest in networking. This should help you appeal to prospective employers. Apprenticeships will also help you to get a foot on the ladder into a service desk post, and with experience you will be able to progress from there.

What is the career path in Infrastructure Support?

Entry-level roles would be at a service desk position initially, if you’re not degree-qualified, then progressing to IT Support, IT Analyst, and further to Systems Administrator and Infrastructure Engineer and Analyst. After this, you would specialise and branch off into aspects of infrastructure management like storage, messaging, networking, security or a managerial position.

How much should I expect to earn in Infrastructure Support?

Salary for an entry-level role on a service desk would start at £16k-17k (apprenticeships usually £10k), progressing to around £45k a year for the most senior engineer positions.

Do certifications or qualifications matter for Infrastructure Support jobs?

They can help back up your candidacy, but the reality is that if you have experience in the right areas for a particular role, then we will personally talk to employers who might have skipped a CV about how you are the most fitting engineer for the job. Knowing your way around certain systems, networks and servers can carry more weight than any qualification on paper.

What should I be targeting in my next Infrastructure Support job?

The hot topics and skill-sets that we are seeing right now in this field are cyber security, the Cloud, storage, virtualisation and networking. With more and more storage, networking and business being conducted online, demand for engineers with knowledge in these areas is only going to carry on growing.

When is the best time to leave my current Infrastructure job?

You will know when you should leave your current job in infrastructure support when you can see there is no progress taking place at the company. You might notice that your department is not keeping pace with the latest developments in hardware, the Cloud, or virtual networks, nor reaching out to new clients. This is a sign that eventually you will only be dealing with heritage technology and your knowledge and value in the industry will fall behind that of most contemporary engineers. If you want to keep progressing in your career, then this is the point you need to assess your options and see what else might be out there for you.

The most straightforward route into Infrastructure Support is via a good degree in Computer Science with experience or a specific interest in networking. This should help you appeal to prospective employers. Apprenticeships will also help you to get a foot on the ladder into a service desk post, and with experience you will be able to progress from there.

Entry-level roles would be at a service desk position initially, if you’re not degree-qualified, then progressing to IT Support, IT Analyst, and further to Systems Administrator and Infrastructure Engineer and Analyst. After this, you would specialise and branch off into aspects of infrastructure management like storage, messaging, networking, security or a managerial position.

Salary for an entry-level role on a service desk would start at £16k-17k (apprenticeships usually £10k), progressing to around £45k a year for the most senior engineer positions.

They can help back up your candidacy, but the reality is that if you have experience in the right areas for a particular role, then we will personally talk to employers who might have skipped a CV about how you are the most fitting engineer for the job. Knowing your way around certain systems, networks and servers can carry more weight than any qualification on paper.

The hot topics and skill-sets that we are seeing right now in this field are cyber security, the Cloud, storage, virtualisation and networking. With more and more storage, networking and business being conducted online, demand for engineers with knowledge in these areas is only going to carry on growing.

You will know when you should leave your current job in infrastructure support when you can see there is no progress taking place at the company. You might notice that your department is not keeping pace with the latest developments in hardware, the Cloud, or virtual networks, nor reaching out to new clients. This is a sign that eventually you will only be dealing with heritage technology and your knowledge and value in the industry will fall behind that of most contemporary engineers. If you want to keep progressing in your career, then this is the point you need to assess your options and see what else might be out there for you.