Digital Business Analyst – Sales / Service / Operations
We’re working with a specialist Oracle consultancy to hire a Digital Business Analyst to support sales and operations led transformation programmes across enterprise clients.
This is a delivery focused BA role, centred on understanding how Sales, Services and operational teams work today and helping design more efficient, digitally enabled processes.
You’ll work closely with business stakeholders and delivery teams to run workshops, map As-Is and To-Be processes, capture requirements and support the implementation of system and process improvements.
We’re looking for experience across Sales, CRM, Service, Field Services, Contact Centre, Inventory or Supply Chain environments, with good stakeholder engagement and process analysis skills. Exposure to enterprise platforms such as CRM, ERP or Oracle applications is beneficial but not essential.
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