IT Technician

As an IT Technician, you will play a crucial role in maintaining and supporting our organization’s technology infrastructure, ensuring seamless operations and efficient user experiences. If you possess strong technical expertise, problem-solving skills, and a passion for providing exceptional IT support, we invite you to apply for this exciting opportunity.

Responsibilities:

• Install, configure, and troubleshoot hardware and software components, including computers, servers, network devices, printers, and peripherals.
• Perform system upgrades and patches to ensure optimal performance and security.
• Provide technical support and assistance to end-users, both remotely and in person, to resolve hardware, software, and network-related issues.
• Respond to service requests in a timely manner, ensuring high levels of user satisfaction and minimal disruption to business operations.
• Collaborate with team members to develop and implement IT policies, procedures, and best practices.
• Monitor and maintain system backups, disaster recovery plans, and data security protocols.
• Assist with the procurement and inventory management of IT equipment and software licenses.
• Stay up-to-date with emerging technologies and industry trends, and proactively make recommendations for improvement.