Senior NOC Engineer

DevOps, Networks & Cybersecurity
Job type
Cardiff (Hybrid working)
£45,000 - £55,000
Job role

Bristow Holland have an excellent NOC Engineer position working for an exciting nationwide organisation based in Cardiff with 3 days a week working from home.


• Manage, operate, and develop the network environment for retail and business customers.

• Act as an escalation point for employees and customer service operatives, as well as providing excellent customer service to retail and business service providers.

• Achieve 99.9 % service availability.

• Perform necessary change management minimising customer impact.

• Respond to outages and major incidents and follow incident management best practices.

• Provide a point of senior escalation for level 1&2 Engineers.

• Maintain and upgrade the Core network.

Key Skills:


• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).

• Familiarity with access control models and network security.

• Sharp troubleshooting skills

• Experience working in a NOC.


• Experience with GPON/FTTH technology, experience in a telecom environment, knowledge of SIP.

• A strong ability to build maintain and troubleshoot MEVPN services.

• Incident Management.

  • Buy or Sell Holiday
  • Flexitime
  • Parking
  • Mobile
  • Laptop
  • Work From Home
  • Team Lunches
  • Nights Out
  • Life Insurance
  • Health Insurance

Apply for Senior NOC Engineer now

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