Senior NOC Engineer
Bristow Holland have an excellent NOC Engineer position working for an exciting nationwide organisation based in Cardiff with 3 days a week working from home.
Responsibilities:
• Manage, operate, and develop the network environment for retail and business customers.
• Act as an escalation point for employees and customer service operatives, as well as providing excellent customer service to retail and business service providers.
• Achieve 99.9 % service availability.
• Perform necessary change management minimising customer impact.
• Respond to outages and major incidents and follow incident management best practices.
• Provide a point of senior escalation for level 1&2 Engineers.
• Maintain and upgrade the Core network.
Key Skills:
Essential
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
• Familiarity with access control models and network security.
• Sharp troubleshooting skills
• Experience working in a NOC.
Desirable
• Experience with GPON/FTTH technology, experience in a telecom environment, knowledge of SIP.
• A strong ability to build maintain and troubleshoot MEVPN services.
• Incident Management.
Apply- Buy or Sell Holiday
- Flexitime
- Parking
- Mobile
- Laptop
- Work From Home
- Team Lunches
- Nights Out
- Life Insurance
- Health Insurance
Apply for Senior NOC Engineer now
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