Senior NOC Engineer
Bristow Holland have an excellent NOC Engineer position working for an exciting nationwide organisation based in Cardiff with 3 days a week working from home.
Responsibilities:
• Manage, operate, and develop the network environment for retail and business customers.
• Act as an escalation point for employees and customer service operatives, as well as providing excellent customer service to retail and business service providers.
• Achieve 99.9 % service availability.
• Perform necessary change management minimising customer impact.
• Respond to outages and major incidents and follow incident management best practices.
• Provide a point of senior escalation for level 1&2 Engineers.
• Maintain and upgrade the Core network.
Key Skills:
Essential
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
• Familiarity with access control models and network security.
• Sharp troubleshooting skills
• Experience working in a NOC.
Desirable
• Experience with GPON/FTTH technology, experience in a telecom environment, knowledge of SIP.
• A strong ability to build maintain and troubleshoot MEVPN services.
• Incident Management.
Apply- Buy or Sell Holiday
- Flexitime
- Parking
- Mobile
- Laptop
- Work From Home
- Team Lunches
- Nights Out
- Life Insurance
- Health Insurance
Harry is our networks and infrastructure specialist for the East of England region. Harry is an enthusiastic and engaging recruiter who believes no challenge is too great. He has a keen interest in the real world application of IT infrastructure and enjoys learning from the people in the industry, absorbing their knowledge in the process.
Get In Contact"10/10 would highly recommend Bristow Holland. They were able to support me every step of the way from application to job offer."
"Without Bristow Holland, we wouldn’t have a team. They’ve hired all of our guys and built that whole team that is now driving this product forward."
Apply for Senior NOC Engineer now
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