Head of IT Infrastructure

DevOps, Networks & Cybersecurity
Job type
Ipswich (Hybrid working)
£95,000 - £100,000
Job role

Bristow Holland have an excellent opportunity for a Head of Infrastructure to join an exciting global business based in Ipswich on a 50% remote basis.

This role is a 12-month fixed term contract initially with the view to go permanent where you will play a pivotal role in supporting the successful scaling of the organisation. You will be responsible for driving strategy, creating and maintaining roadmaps, and line management of the global infrastructure department.


  • Leading, growing, developing, and operating a high-performance global infrastructure organisation that comprises of systems and reliability, applications, network, databases, hardware and datacentres, and DevOps;
  • Developing and driving long-term strategy for the production and development of infrastructure engineering, architecture, and operations, delivering high-performance, security, reliability, and usability;
  • Identifying and managing appropriate third-party vendors (both hardware and professional services) who work in partnership to support the infrastructure team and wider organisation;
  • Ensuring a robust Disaster Recovery strategy for all critical systems and infrastructure;
  • Ensuring that production services critical to the systems are designed, deployed, and maintained with security and reliability at the forefront;
  • Managing budget for the IT architecture, with a solid sense of balance for efficiency and focus;
  • Consulting with stakeholders Globally to ensure the alignment and prioritisation of resources in line with business priorities;
  • Actively contribute to the global IT & Change leadership team as a core member;
  • Coach, mentor and develop staff to assist them in being the best IT professional that they can be;
  • Undertake IT demand management for the infrastructure globally, and act as principal manager for the portfolio of change;
  • Ensure a cost effective and sustainable support model is in place for the infrastructure, and performance against agreed service level agreements is measured and reported;

Key Skills:

  • Bachelor’s degree or equivalent industry experience and 5+ years delivering technology initiatives at large multi-business unit organisations;
  • Proven track record in delivering change and managing delivery and technical risk to ensure successful outcomes;
  • Working with external software vendors to successfully deliver projects and support services;
  • Technical expertise with networks. Applications, on premise infrastructure, storage, security, and cloud-based solutions;
  • Previous experience and knowledge of administering Global infrastructure with high availability;
  • Sound stakeholder management and collaboration skills with the ability to lead and inspire cross-functional interdisciplinary teams including third party and augmented resource;
  • 3+ years Infrastructure management with strong infrastructure technology, architecture, and management experience;
  • Deployment and operation of solutions on-premises and public cloud solutions;
  • Knowledge of enterprise service management best practice (e.g., ITIL);
  • Knowledge of agile manifesto, and DevOps best practice (e.g., Scrum, CI/CD;
  • Annual Bonus
  • Buy or Sell Holiday
  • Childcare Vouchers
  • Cycle to Work
  • Dental
  • Enhanced Holiday
  • Flexitime
  • Laptop
  • Nights Out
  • Work From Home
  • Team Lunches

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