IT Support Engineer

Specialism
DevOps, Networks & Cybersecurity
Job type
Permanent
Location
Ipswich (Office based)
Salary
£24,000 - £27,000
Job role

Are you a tech-savvy problem solver? Do you excel at customer service and thrive in dynamic environments? My client is currently looking for a 1st Line Support Engineer to provide top-notch technical assistance.

Role Highlights:

  • Be the first point of contact, assisting clients via phone, email, and chat.
  • Diagnose and troubleshoot tech issues swiftly.
  • Collaborate with teams and document solutions accurately.
  • Access ongoing training to stay at the cutting edge.

Qualifications:

  • Passion for tech problem-solving and excellent communication.
  • Basic grasp of hardware, software, and networking.
  • Previous customer service experience a plus.

Why Join:

  • Competitive package and benefits.
  • Career growth in a thriving IT industry.
  • Collaborative team environment.
  • Shape the success of diverse clients.

Ready to take on tech challenges? Apply now by sending your CV to [email protected]

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Benefits
  • Annual Bonus
  • Cycle to Work
  • Health Insurance
  • Life Insurance
  • Parking
  • Mobile
  • Laptop

Apply for IT Support Engineer now

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